IP PBX – BPO Call center – Artatel

Pabx & IPPabx Products

Various types of PABX & IP PABX

1. Pure Ippabx
    Pabx based on IP (internet protocol) only
2. Multi Platform Pabx
    Pabx that combines all platforms
    = Analog + SIP + E1 + GSM

Learn more details....

Pabx capacity

1. Small Capacity < 50 extensions
2. Medium 999 extension 
2. Medium capacity, max 999 extensions
3. Large Capacity > 1000 extensions


   More complete …….

Multi Platform Pabx
SIP + analog
Small Size

– Analog ext = 4
– SIP Ext = 50
– CO trunk = 4
– SIP trunks = 8

Multi Platform Pabx
SIP + analog + E1+ GSM
Medium size

– Analog ext = 240
– SIP Ext = 999
– CO trunk = 64
– SIP trunk = 99
– E1 trunk = 8  
– GSM trunk = 40

Multi Platform Pabx
SIP + analog + E1+ GSM
Large Size

– Analog ext = 512
– SIP Ext = 2.000
– CO trunk = 128
– SIP trunk = 99
– E1 trunk = 8
– GSM trunk = 64

Multi Platform Pabx
SIP + analog + E1+ GSM
Very Large

– Analog ext = 1.296
– SIP Ext = 2.000
– CO trunk = 128
– SIP trunk = 99
– E1 trunk = 24
– GSM trunk = 64  

Call Center CRM Application

This application has a combining function function:

telepathy

Benefits of using Telepathy

1. The number of agents can be reduced by up to 60%. or

saving phone phone saving system saving phone calls

2. With the same number of agents, performance increases by 200%

3. Able to increase success call rate 120-150
    to 400-500 successes 
call/day/agent, because
    “Human identification responses” function

4. Apart from making outgoing calls or 
    reply to chat from 
all channels, agents
    others can help answer
    question 
through WA, SMS or chat or
    video calls.

5. Receiving and sending data to the server
    the main task 
agent and results
    The report is very easy to do.

6. We also provide call center outsourcing
    (BPO) and CRM teams
 with more costs
    low with higher performance.

7. Benefits of using the company omnichannel call center application

telephone cost efficiency saving system telephone software call center outsourcing call center outsource application

We are ready to integrate with other CRM

Benefits of integration:

1. Click to Call

2. Inbound calls

3. Mobile extension call

4. Recording conversations

5. Outbound calls

6. Mobile extension call

7. History call transactions​

8. Outbound calls

9. Voice Blast

Business Process Outsourcing (BPO) Call Center

Turn in the work BPO call center which you manage by transferring the work (outsource) to us.
Specialists: Call center, Telesales, Telecollection & Customer care.

Especially for Tele-collection.

Reduce 60% your call center costs

Cost Comparison of existing call center vs Contact center Artatel

table 3
wa business2

WhatsApp Business API Service

Please read the article and explanation of our corporate WhatsApp in more detail below, apart from ippabx, pabx and artificial intelligence, we also prepare SMS Blasting and WhatsApp Corporate. Here's the description: 

What are the differences and benefits of
WA personal – WA business – WA Business API ?

Automatic Call Center Robots

call center robot

Artificial Intelligence

Artificial intelligence call center in Indonesian increases call center performance by up to 300%. This artificial intelligence robot is able to produce natural sounds compared to anything you have heard before.
Just upload your customer data that needs to be contacted, set a schedule, then "CLICK"

Our system will automatically carry out outgoing calls and report and record them.

A. Call Center:

B. Call OTP (substitute for SMS OTP)

CLOUD IP PABX

softphone and ippbx and analog

Wherever the team works & communicates easily and cheap, just by using cloud PABX / hosted PABX.
Benefits of cloud pabx:

  1. Extension users can use cellphones / laptops / PCs / IP phones
  2. Installation time is only 1 x 24 hours
  3. Affordable investment costs
  4. Cheaper monthly operational costs.
  5. Numbers available in various major cities in Indonesia.
  6. No need for special technicians in each HO office or branch.
  7. Trusted digital security level (not easy to hack, because it is not open source)

Office Telephone Cost Saver

Office telephone cost saving services/telephone saving systems can be done by:

Benefits of the collaboration above

– Your profits change Analog PABX becomes IPPABX
-  Benefits of using ippabx
- Method Integrate PABX analogous to ippabx

Get Cheap Rates
SIP-GSM-PSTN Trunk

Outsourcing Receptionist / Operator

There may be some great benefits to be had. Here are some of the top reasons to consider outsourcing your telephone receptionist.

Instead of answering the phone allows you to scale your workforce according to the amount of work you have. If you have a big marketing campaign going on then you can increase it while it's active and decrease it when it's finished.

Once again, it depends on how many calls come into your company so you can choose our service/shift program. You can also try a trial to see how many incoming calls have occurred so far.

reception desk
SMS articles

SMS

This SMS service is designed keeping in mind various business needs. Several alternatives for sending SMS according to your technical and market needs.

Fast preparation time is possible, we can fulfill existing needs in a short time.

Business entities can customize tailor-made requirements and select relevant modules depending on business needs.

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