IP PBX – BPO Call center – Artatel
IP PBX – BPO Call center – Artatel
Employees do not need to be prepared specifically for IP or analog extension telephones, because our softphones can replace IPhone extensions or analog extension phones. This softphone is software - an application that can be installed on 3 devices each employee already owns in the form of a cellphone or laptop or PC that has been provided by the company. This software can be used as a replacement for the IP phone hardware that has been used so far.
The 3 devices in 1 extension number can be installed/registered at:
a. Android cellphone
b. Apple cellphone
c. Windows PC/Laptop
a. There is no function to pull the telephone extension cable
b. New employees simply install the 3 alternative device options above
c. If an employee resigns, the license can be changed to another new employee.
d. License is valid for life.
e. Employees can easily interact with office and branch PBX or shops or warehouses as long as they have internet access.
f. Functions of this application: Call, Chat, Video call
g. Suitable for companies that have highly mobile work teams,
1.Call
2 Chat
3. Video Calls
4. Especially for Windows, the main functions are:
• Windows Desktop based UC Client for Seamless Collaboration
• Corporate Directory Integration 1000 DSS & 600 BLF keys for Monitoring
• Popup Window for Incoming Message and Call
• Comprehensive Call Management – Hold, Transfer, Forward, DND
• Presence Sharing and Instant Messaging
• Video Calling
• Drag and Drop Conferences
• Contact Grouping
5. Save telephone costs via ippabx sip trunk
1. Security
This application is a branded application, not an open source application that will be easy to hack or penetrate through cyberspace.
This application is only permitted by your company admin who will be appointed.
This application does not only use login and password.
2. Contact list
This application is made to be able to access your list of user and branch extensions, so you don't need to memorize them.
Unlike open source softphone applications that don't function as a contact list in your PABX.
3. Less investment
With this application, your employees can easily be contacted and contacted anywhere as long as their cellphone or laptop/PC is connected to the internet.
iPhone or analog phone hardware will no longer be needed.
With this solution, your company does not need to provide a large number of iPhone hardware devices
and large costs because the investment cost for an iPhone is greater than the IPPABX Head Unit hardware
1. The company has invested in PC or laptop devices for its employees.
2. Employees currently have cellphones, both Android and Apple.
3. Today's employee mobility is very mobile, moving anywhere.
Even though these employees are backoffice employees, even in office buildings we often move to different rooms and floors
different ones, so it is difficult for us to contact these employees except by calling their cellphones.
4. Currently, the use of iPhones will decrease, perhaps iPhones will be effective if only placed in meeting rooms & reception rooms. iPhones
is no longer effective because users move more inside and outside the office.
Meanwhile, the iPhone is fixed on the user's desk only. The number of people interested in iPhones will decrease over time.
Alternative Softphone Connection with ippabx, you can also use our SIP Trunk line at a cheaper rate compared to the vendor you have used so far.