IP PBX – BPO Call center – Artatel
If you want to use ippabx, you need to know first what the advantages of ippabx are and the weaknesses of ippabx.
Advantages of ippabx
1. Opex costs for telephone usage will decrease. Because =
a. Telephone calls between branches or outlets will be reduced easily using internet costs getting cheaper
with increasingly stable quality.
b. Telephone calls between employees and offices will be cheaper, with the use of the internet.
c. The opex costs of a PBX technician maintenance contract will be cheaper due to damage ippabx or
The need to change IPPABX does not take a long time.
2. Lower investment costs
a. No investment required:
– Purchase of extension telephones for users
– Purchase of RJ 11 cables to connect analog PBX to all analog user devices.
– RJ11 cable withdrawal service fees
- Additional PBX card slot,
for each new employee, because the employee's cellphone can be used as
extension aircraft using wifi provided by the office or internet via cellphone baik
Android or Apple cellphone.
b. Faster Installation Time
c. If technical problems occur, repairs can be done quickly remotely.
Disadvantages of ippabx
– Requires new investment consisting of:
a. IPPABX head unit.
b. IP-phone aircraft
c. Softphoen phone software application.
The total cost of purchasing head units and IP phones will be large if the number of user extensions is large. So is there a solution so that the investment is not too large? Yes, there is.
How to?
The method is:
1. Buy an Ippabx head unit
2. Buy only a small number of iPhones that are placed in special places such as:
- Meeting room
– Receptionist
– Guest waiting room
3. Buy a softphone
This application is installed on users' cellphones and laptops, which most often are not your users or employees
being at the office desk, even more often staying and working at home.
How to integrate analog PABX with IPPPABX?
Choose a type of ippabx that is multi-platform, such as:
a. FXO/FXS analog platforms
b. E1 / PRI /.SIP digital platforms
c. IP SIP Trunk Platform
With a PABX device like this, you can combine your analog PABX with IPPABX.
How big is the investment compared to completely replacing the ippabx and the iphone?
It's not too big, but the difference between analogous PABX investment and IPPABX is very big.
Please contact
PT Artatel Indokarya
https://www.artatel.com
Phone: +6221.75909999
WA: +6281510704000
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