Telephone efficiency can be obtained at a minimum of 30% guarantee, usually more than that.
2. Can it be used on Panasonic PBX devices?
Our devices can be integrated with various brands and types of PBX equipment, such as: Panasonic, Cisco, Avaya, Nortel, NEC, Phillips, Toshiba, etc.
3. Can the analog PBX be converted into an IPPBX to communicate with cell phone softphones & between free telephone branches?
Yes, this service requires an internet connection, you can prepare the internet or we can prepare internet connections in all cities in Indonesia to achieve your telephone efficiency quickly.
4. Can a demo or POC (proof of concept) be done?
Yes, we can prepare a POC device at your place.
5. There are several branches in our office that don't use PABX, can this tool be IPPBX?
Yes, our device can be used as an IP-based or analog PABX.
6. How fast is the response time if a problem occurs?
Our response time if a problem occurs is a maximum of 1 hour, usually it only takes a few minutes for areas throughout Indonesia, unless there is physical damage.
7. How much does the PABX solution cost?
We provide 2 types, namely 1. unit selling price & 2. Free, without investment, if all calls use our services. We earn income through telephone traffic.
8. How long is the guarantee?
Guarantee when purchasing a unit for 3 years.
9. Do we provide service for our damaged analog PBX?
Sorry, we cannot provide analog PBX services other than the brands we sell.
I am interested in artificial intelligence. Currently we have 100 telecollection agents with successful calls of 150 contacted per day per agent, when using AI,:
10. How much is the performance?
Our performance per channel = 450-600 contacted per day, starting from 6 WIB, for WIT (East Indonesia) calls until 20:00 WIB.
11. Are our agents not needed at all?
Your agent is still needed but can be reduced by 50%.
12. Can I POC / test first?
Yes we can prepare POC
For the AI,
13. How to adjust the procedures that we have carried out so far, can they be adjusted?
Before implementation, our technical team and communications team discussed in detail the procedures that had been implemented so far, AI was able to adjust them quickly.
14. How long does the adjustment take?
This adjustment only takes 7 working days.
15. How does it work?
AI has 2 stages, namely using tools and the second by activating machine learning, where if the learning machine has enough data, then AI does not need the help of tools (scripts), AI is able to determine the best answer.
